{"id":64671,"date":"2026-05-18T22:38:37","date_gmt":"2026-05-18T15:38:37","guid":{"rendered":"https:\/\/www.vieclamtot.com\/kinh-nghiem\/?p=64671"},"modified":"2026-06-02T15:53:53","modified_gmt":"2026-06-02T08:53:53","slug":"ky-nang-telesale","status":"publish","type":"post","link":"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html","title":{"rendered":"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n th\u00e0nh c\u00f4ng?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-transparent ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Khai_niem_ky_nang_telesale_la_gi_trong_boi_canh_hien_nay\" >Kh\u00e1i ni\u1ec7m k\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec trong b\u1ed1i c\u1ea3nh hi\u1ec7n nay?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Nhung_ky_nang_telesale_cot_loi_nao_ban_bat_buoc_phai_co\" >Nh\u1eefng k\u1ef9 n\u0103ng telesale c\u1ed1t l\u00f5i n\u00e0o b\u1ea1n b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Kha_nang_su_dung_giong_noi_va_am_dieu_nhu_the_nao_la_hieu_qua\" >Kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng gi\u1ecdng n\u00f3i v\u00e0 \u00e2m \u0111i\u1ec7u nh\u01b0 th\u1ebf n\u00e0o l\u00e0 hi\u1ec7u qu\u1ea3?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Ky_nang_xay_dung_va_lam_chu_kich_ban_telesale_co_quan_trong_khong\" >K\u1ef9 n\u0103ng x\u00e2y d\u1ef1ng v\u00e0 l\u00e0m ch\u1ee7 k\u1ecbch b\u1ea3n telesale c\u00f3 quan tr\u1ecdng kh\u00f4ng?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Lam_sao_de_xu_ly_tu_choi_%E2%80%93_Ky_nang_telesale_kho_nhat\" >L\u00e0m sao \u0111\u1ec3 x\u1eed l\u00fd t\u1eeb ch\u1ed1i &#8211; K\u1ef9 n\u0103ng telesale kh\u00f3 nh\u1ea5t?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Lang_nghe_khach_hang_sao_cho_dung_cach\" >L\u1eafng nghe kh\u00e1ch h\u00e0ng sao cho \u0111\u00fang c\u00e1ch?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Dat_cau_hoi_goi_mo_de_dan_dat_khach_hang_nhu_the_nao\" >\u0110\u1eb7t c\u00e2u h\u1ecfi g\u1ee3i m\u1edf \u0111\u1ec3 d\u1eabn d\u1eaft kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Tai_sao_kien_thuc_san_pham_lai_la_%E2%80%9Cxuong_song%E2%80%9D_cua_ky_nang_telesale\" >T\u1ea1i sao ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m l\u1ea1i l\u00e0 &#8220;x\u01b0\u01a1ng s\u1ed1ng&#8221; c\u1ee7a k\u1ef9 n\u0103ng telesale?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Hieu_ve_tinh_nang_va_loi_ich_khac_nhau_ra_sao\" >Hi\u1ec3u v\u1ec1 t\u00ednh n\u0103ng v\u00e0 l\u1ee3i \u00edch kh\u00e1c nhau ra sao?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Nghien_cuu_khach_hang_truoc_cuoc_goi_co_can_thiet\" >Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc cu\u1ed9c g\u1ecdi c\u00f3 c\u1ea7n thi\u1ebft?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Lam_the_nao_de_duy_tri_nang_luong_va_su_kien_tri_trong_nghe_telesale\" >L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 duy tr\u00ec n\u0103ng l\u01b0\u1ee3ng v\u00e0 s\u1ef1 ki\u00ean tr\u00ec trong ngh\u1ec1 telesale?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Cach_vuot_qua_ap_luc_bi_tu_choi_lien_tuc_la_gi\" >C\u00e1ch v\u01b0\u1ee3t qua \u00e1p l\u1ef1c b\u1ecb t\u1eeb ch\u1ed1i li\u00ean t\u1ee5c l\u00e0 g\u00ec?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Quan_ly_thoi_gian_va_hieu_suat_cuoc_goi_nhu_the_nao\" >Qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 hi\u1ec7u su\u1ea5t cu\u1ed9c g\u1ecdi nh\u01b0 th\u1ebf n\u00e0o?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Lo_trinh_ren_luyen_ky_nang_telesale_cho_nguoi_moi_bat_dau_ra_sao\" >L\u1ed9 tr\u00ecnh r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng telesale cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u ra sao?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\/#Ban_da_san_sang_bung_no_doanh_so_voi_ky_nang_telesale_chuyen_nghiep_chua\" >B\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng b\u00f9ng n\u1ed5 doanh s\u1ed1 v\u1edbi k\u1ef9 n\u0103ng telesale chuy\u00ean nghi\u1ec7p ch\u01b0a?<\/a><\/li><\/ul><\/nav><\/div>\n\n<p class=\"wp-block-paragraph\"><em>K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao n\u00f3 l\u1ea1i tr\u1edf th\u00e0nh &#8220;v\u0169 kh\u00ed&#8221; s\u1ed1ng c\u00f2n c\u1ee7a m\u1ecdi nh\u00e2n vi\u00ean kinh doanh trong th\u1eddi \u0111\u1ea1i s\u1ed1? K\u1ef9 n\u0103ng telesale kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c nh\u1ea5c m\u00e1y l\u00ean v\u00e0 g\u1ecdi \u0111i\u1ec7n, m\u00e0 l\u00e0 c\u1ea3 m\u1ed9t ngh\u1ec7 thu\u1eadt giao ti\u1ebfp, thuy\u1ebft ph\u1ee5c v\u00e0 x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng linh ho\u1ea1t \u0111\u1ec3 bi\u1ebfn m\u1ed9t ng\u01b0\u1eddi l\u1ea1 th\u00e0nh kh\u00e1ch h\u00e0ng trung th\u00e0nh. Trong b\u00e0i vi\u1ebft n\u00e0y, Blog CT s\u1ebd c\u00f9ng b\u1ea1n gi\u1ea3i m\u00e3 chi ti\u1ebft v\u1ec1 k\u1ef9 n\u0103ng telesale, t\u1eeb nh\u1eefng y\u1ebfu t\u1ed1 n\u1ec1n t\u1ea3ng \u0111\u1ebfn nh\u1eefng b\u00ed quy\u1ebft chuy\u00ean s\u00e2u gi\u00fap b\u1ea1n n\u00e2ng cao t\u1ef7 l\u1ec7 ch\u1ed1t \u0111\u01a1n ngay l\u1eadp t\u1ee9c. Vi\u1ec7c s\u1edf h\u1eefu k\u1ef9 n\u0103ng telesale chuy\u00ean nghi\u1ec7p s\u1ebd gi\u00fap b\u1ea1n t\u1ef1 tin h\u01a1n khi \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ecdi l\u1eddi t\u1eeb ch\u1ed1i c\u1ee7a kh\u00e1ch h\u00e0ng.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-1024x683.png\" alt=\"K\u1ef9 n\u0103ng telesale l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh b\u1ea1i c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean kinh doanh qua \u0111i\u1ec7n tho\u1ea1i\" class=\"wp-image-64672\" srcset=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-1024x683.png 1024w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-500x333.png 500w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-768x512.png 768w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-150x100.png 150w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2-450x300.png 450w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/3ab75797-tls-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">K\u1ef9 n\u0103ng telesale l\u00e0 y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh b\u1ea1i c\u1ee7a m\u1ed9t nh\u00e2n vi\u00ean kinh doanh qua \u0111i\u1ec7n tho\u1ea1i<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Khai_niem_ky_nang_telesale_la_gi_trong_boi_canh_hien_nay\"><\/span><strong>Kh\u00e1i ni\u1ec7m k\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec trong b\u1ed1i c\u1ea3nh hi\u1ec7n nay?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Telesale l\u00e0 h\u00ecnh th\u1ee9c b\u00e1n h\u00e0ng qua \u0111i\u1ec7n tho\u1ea1i, n\u01a1i nh\u00e2n vi\u00ean s\u1eed d\u1ee5ng c\u00e1c k\u1ecbch b\u1ea3n c\u00f3 s\u1eb5n \u0111\u1ec3 ti\u1ebfp c\u1eadn, t\u01b0 v\u1ea5n v\u00e0 thuy\u1ebft ph\u1ee5c kh\u00e1ch h\u00e0ng mua s\u1ea3n ph\u1ea9m ho\u1eb7c d\u1ecbch v\u1ee5. Do \u0111\u00f3, k\u1ef9 n\u0103ng telesale ch\u00ednh l\u00e0 t\u1eadp h\u1ee3p c\u00e1c kh\u1ea3 n\u0103ng v\u1ec1 ng\u00f4n ng\u1eef, t\u00e2m l\u00fd v\u00e0 t\u01b0 duy b\u00e1n h\u00e0ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ho\u00e0n to\u00e0n qua gi\u1ecdng n\u00f3i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1c v\u1edbi b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp, n\u01a1i b\u1ea1n c\u00f3 th\u1ec3 d\u00f9ng ng\u00f4n ng\u1eef c\u01a1 th\u1ec3, telesale bu\u1ed9c b\u1ea1n ph\u1ea3i d\u1ed3n to\u00e0n b\u1ed9 &#8220;n\u0103ng l\u01b0\u1ee3ng&#8221; v\u00e0o \u00e2m \u0111i\u1ec7u v\u00e0 t\u1eeb ng\u1eef. D\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u tin \u0111\u0103ng t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t, h\u01a1n 80% c\u00e1c doanh nghi\u1ec7p trong l\u0129nh v\u1ef1c t\u00e0i ch\u00ednh, b\u1ea5t \u0111\u1ed9ng s\u1ea3n v\u00e0 gi\u00e1o d\u1ee5c lu\u00f4n \u01b0u ti\u00ean tuy\u1ec3n d\u1ee5ng \u1ee9ng vi\u00ean c\u00f3 k\u1ef9 n\u0103ng telesale t\u1ed1t \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a chi ph\u00ed ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng n\u00e0y kh\u00f4ng ch\u1ec9 d\u00e0nh cho vi\u1ec7c b\u00e1n h\u00e0ng m\u00e0 c\u00f2n m\u1edf r\u1ed9ng sang vi\u1ec7c ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 kh\u1ea3o s\u00e1t th\u1ecb tr\u01b0\u1eddng. M\u1ed9t ng\u01b0\u1eddi s\u1edf h\u1eefu k\u1ef9 n\u0103ng telesale gi\u1ecfi l\u00e0 ng\u01b0\u1eddi bi\u1ebft c\u00e1ch bi\u1ebfn cu\u1ed9c g\u1ecdi &#8220;l\u1ea1nh&#8221; th\u00e0nh m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n \u1ea5m \u00e1p v\u00e0 \u0111\u1ea7y gi\u00e1 tr\u1ecb.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>[Kh\u00e1m ph\u00e1 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m Telesale t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t]<\/strong><\/p>\n\n\n<div class=\"list_onchotot_wrapper\">\n            <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-binh-thanh-tp-ho-chi-minh\/132877557.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/-rKsqh_LdJJXMHB88AWS7Stne3BAcrJ7h6YeyB0Vfb8\/preset:listing\/plain\/091a12a7b95b0a520e2ee350bb6e34c2-2988003915094112211.jpg\" alt=\"\ud83d\udd25 TUY\u1ec2N D\u1ee4NG NH\u00c2N VI\u00caN CH\u0102M S\u00d3C KH\u00c1CH H\u00c0NG \/ NH\u1eaeC\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-binh-thanh-tp-ho-chi-minh\/132877557.htm\" target=\"_blank\">\n                                \ud83d\udd25 TUY\u1ec2N D\u1ee4NG NH\u00c2N VI\u00caN CH\u0102M S\u00d3C KH\u00c1CH H\u00c0NG \/ NH\u1eaeC                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 50 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">3 gi\u1edd tr\u01b0\u1edbc Qu\u1eadn B\u00ecnh Th\u1ea1nh<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133328158.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/HZr4zEgO9ceZGuWRfo2GzrA3v10c1SFNfqbDXfn49H0\/preset:listing\/plain\/6b049470a0b9f90b94d3f4b4f550ca90-2991457813361508980.jpg\" alt=\"\ud83d\udd25\ud83d\udd25 *** SALE ONLINE THU NH\u1eacP 15\u201330TR\ud83d\udd25\ud83d\udd25\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133328158.htm\" target=\"_blank\">\n                                \ud83d\udd25\ud83d\udd25 *** SALE ONLINE THU NH\u1eacP 15\u201330TR\ud83d\udd25\ud83d\udd25                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 30 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">3 gi\u1edd tr\u01b0\u1edbc Qu\u1eadn 7<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-son-tra-da-nang\/133157388.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/fdmcALnnQxwPnKIF_VuEAemcO6I_LaWJUg-ok0LEDQk\/preset:listing\/plain\/09a6289277bdb154df5d6104309a6be3-2990151535003156796.jpg\" alt=\"[\u0110\u00e0 N\u1eb5ng] - Nh\u00e2n vi\u00ean  Nh\u1eafc H\u1ea1n Thanh To\u00e1n\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-son-tra-da-nang\/133157388.htm\" target=\"_blank\">\n                                [\u0110\u00e0 N\u1eb5ng] &#8211; Nh\u00e2n vi\u00ean  Nh\u1eafc H\u1ea1n Thanh To\u00e1n                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 15 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">3 gi\u1edd tr\u01b0\u1edbc Qu\u1eadn S\u01a1n Tr\u00e0<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-12-tp-ho-chi-minh\/132940725.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/M8h66yu2uqoHQK_oSSByHcy-EeLssVmRJ9iWlppBbjs\/preset:listing\/plain\/94a99f7bb3655241a0eb05aa2023370e-2988450791667816606.jpg\" alt=\"TUY\u1ec2N 05 CTV TELESALES TUY\u1ec2N D\u1ee4NG\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-12-tp-ho-chi-minh\/132940725.htm\" target=\"_blank\">\n                                TUY\u1ec2N 05 CTV TELESALES TUY\u1ec2N D\u1ee4NG                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">Th\u01b0\u01a1ng l\u01b0\u1ee3ng<\/div>\n                        <div class=\"more_info cl-gray\">1 tu\u1ea7n tr\u01b0\u1edbc Qu\u1eadn 12<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-tan-binh-tp-ho-chi-minh\/133063070.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/hSyO_NafbPRQmy6LmqM9hJSXmZI50szSJgDm_vgbVLo\/preset:listing\/plain\/d79f7dcc74de6a367438519268263550-2989427829337775730.jpg\" alt=\"Nh\u00e2n Vi\u00ean T\u01b0 V\u1ea5n t\u1ea1i V\u0103n Ph\u00f2ng\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-tan-binh-tp-ho-chi-minh\/133063070.htm\" target=\"_blank\">\n                                Nh\u00e2n Vi\u00ean T\u01b0 V\u1ea5n t\u1ea1i V\u0103n Ph\u00f2ng                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 25 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">1 tu\u1ea7n tr\u01b0\u1edbc Qu\u1eadn T\u00e2n B\u00ecnh<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <div class=\"chotot_view_more\">\n        <a href=\"\/\" target=\"_blank\">\n        Xem nhi\u1ec1u h\u01a1n t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t        <\/a>\n    <\/div>\n    \n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nhung_ky_nang_telesale_cot_loi_nao_ban_bat_buoc_phai_co\"><\/span><strong>Nh\u1eefng k\u1ef9 n\u0103ng telesale c\u1ed1t l\u00f5i n\u00e0o b\u1ea1n b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1ec3 t\u1ed3n t\u1ea1i v\u00e0 ph\u00e1t tri\u1ec3n trong ngh\u1ec1 n\u00e0y, b\u1ea1n kh\u00f4ng th\u1ec3 ch\u1ec9 d\u1ef1a v\u00e0o s\u1ef1 may m\u1eafn. C\u00f3 nh\u1eefng quy t\u1eafc b\u1ea5t th\u00e0nh v\u0103n v\u00e0 nh\u1eefng k\u1ef9 thu\u1eadt chuy\u00ean m\u00f4n m\u00e0 b\u1ea1n c\u1ea7n r\u00e8n luy\u1ec7n m\u1ed7i ng\u00e0y.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Kha_nang_su_dung_giong_noi_va_am_dieu_nhu_the_nao_la_hieu_qua\"><\/span><strong>Kh\u1ea3 n\u0103ng s\u1eed d\u1ee5ng gi\u1ecdng n\u00f3i v\u00e0 \u00e2m \u0111i\u1ec7u nh\u01b0 th\u1ebf n\u00e0o l\u00e0 hi\u1ec7u qu\u1ea3?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Trong telesale, gi\u1ecdng n\u00f3i ch\u00ednh l\u00e0 g\u01b0\u01a1ng m\u1eb7t c\u1ee7a b\u1ea1n. Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u00e1nh gi\u00e1 s\u1ef1 chuy\u00ean nghi\u1ec7p c\u1ee7a c\u00f4ng ty th\u00f4ng qua c\u00e1ch b\u1ea1n ph\u00e1t \u00e2m v\u00e0 t\u1ed1c \u0111\u1ed9 n\u00f3i.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1ed9t gi\u1ecdng n\u00f3i chu\u1ea9n c\u1ea7n \u0111\u1ea3m b\u1ea3o c\u00e1c y\u1ebfu t\u1ed1:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ph\u00e1t \u00e2m r\u00f5 r\u00e0ng, kh\u00f4ng n\u00f3i ng\u1ecdng, kh\u00f4ng d\u00f9ng t\u1eeb \u0111\u1ecba ph\u01b0\u01a1ng qu\u00e1 n\u1eb7ng.<\/li>\n\n\n\n<li>\u00c2m l\u01b0\u1ee3ng v\u1eeba ph\u1ea3i, kh\u00f4ng qu\u00e1 to g\u00e2y ch\u00f3i tai nh\u01b0ng c\u0169ng kh\u00f4ng qu\u00e1 nh\u1ecf khi\u1ebfn kh\u00e1ch h\u00e0ng ph\u1ea3i h\u1ecfi l\u1ea1i.<\/li>\n\n\n\n<li>T\u1ed1c \u0111\u1ed9 n\u00f3i linh ho\u1ea1t, bi\u1ebft nh\u1ea5n nh\u00e1 v\u00e0o c\u00e1c \u0111\u1eb7c \u0111i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a s\u1ea3n ph\u1ea9m.<\/li>\n\n\n\n<li>Lu\u00f4n gi\u1eef th\u00e1i \u0111\u1ed9 ni\u1ec1m n\u1edf, v\u00ec kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 &#8220;c\u1ea3m&#8221; th\u1ea5y n\u1ee5 c\u01b0\u1eddi c\u1ee7a b\u1ea1n qua \u0111i\u1ec7n tho\u1ea1i.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ky_nang_xay_dung_va_lam_chu_kich_ban_telesale_co_quan_trong_khong\"><\/span><strong>K\u1ef9 n\u0103ng x\u00e2y d\u1ef1ng v\u00e0 l\u00e0m ch\u1ee7 k\u1ecbch b\u1ea3n telesale c\u00f3 quan tr\u1ecdng kh\u00f4ng?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nhi\u1ec1u ng\u01b0\u1eddi l\u1ea7m t\u01b0\u1edfng telesale l\u00e0 n\u00f3i theo b\u1ea3n n\u0103ng, nh\u01b0ng th\u1ef1c t\u1ebf, m\u1ecdi cu\u1ed9c g\u1ecdi th\u00e0nh c\u00f4ng \u0111\u1ec1u d\u1ef1a tr\u00ean m\u1ed9t k\u1ecbch b\u1ea3n ch\u1eb7t ch\u1ebd. K\u1ef9 n\u0103ng telesale \u1edf \u0111\u00e2y n\u1eb1m \u1edf vi\u1ec7c b\u1ea1n thu\u1ed9c l\u00f2ng k\u1ecbch b\u1ea3n nh\u01b0ng kh\u00f4ng \u0111\u01b0\u1ee3c n\u00f3i nh\u01b0 &#8220;m\u00e1y&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea1n c\u1ea7n bi\u1ebft c\u00e1ch d\u1eabn d\u1eaft c\u00e2u chuy\u1ec7n t\u1eeb ph\u1ea7n ch\u00e0o h\u1ecfi, kh\u01a1i g\u1ee3i nhu c\u1ea7u, \u0111\u01b0a ra gi\u1ea3i ph\u00e1p v\u00e0 cu\u1ed1i c\u00f9ng l\u00e0 ch\u1ed1t \u0111\u01a1n. Vi\u1ec7c l\u00e0m ch\u1ee7 k\u1ecbch b\u1ea3n gi\u00fap b\u1ea1n b\u00ecnh t\u0129nh h\u01a1n khi kh\u00e1ch h\u00e0ng \u0111\u01b0a ra nh\u1eefng c\u00e2u h\u1ecfi h\u00f3c b\u00faa n\u1eb1m ngo\u00e0i d\u1ef1 ki\u1ebfn.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-1024x683.png\" alt=\"Chu\u1ea9n b\u1ecb k\u1ecbch b\u1ea3n k\u1ef9 l\u01b0\u1ee1ng l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m quan tr\u1ecdng cho m\u1ed9t cu\u1ed9c g\u1ecdi telesale th\u00e0nh c\u00f4ng\" class=\"wp-image-64673\" srcset=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-1024x683.png 1024w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-500x333.png 500w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-768x512.png 768w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-150x100.png 150w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3-450x300.png 450w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/8fa9f102-tls-3.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Chu\u1ea9n b\u1ecb k\u1ecbch b\u1ea3n k\u1ef9 l\u01b0\u1ee1ng l\u00e0 b\u01b0\u1edbc \u0111\u1ec7m quan tr\u1ecdng cho m\u1ed9t cu\u1ed9c g\u1ecdi telesale th\u00e0nh c\u00f4ng<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_sao_de_xu_ly_tu_choi_%E2%80%93_Ky_nang_telesale_kho_nhat\"><\/span><strong>L\u00e0m sao \u0111\u1ec3 x\u1eed l\u00fd t\u1eeb ch\u1ed1i &#8211; K\u1ef9 n\u0103ng telesale kh\u00f3 nh\u1ea5t?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ecb kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i ho\u1eb7c d\u1eadp m\u00e1y ngang l\u00e0 chuy\u1ec7n nh\u01b0 &#8220;c\u01a1m b\u1eefa&#8221;. Tuy nhi\u00ean, k\u1ef9 n\u0103ng telesale \u0111\u1ec9nh cao th\u1ec3 hi\u1ec7n \u1edf c\u00e1ch b\u1ea1n xoay chuy\u1ec3n t\u00ecnh th\u1ebf khi kh\u00e1ch h\u00e0ng n\u00f3i &#8220;Kh\u00f4ng&#8221;.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lang_nghe_khach_hang_sao_cho_dung_cach\"><\/span><strong>L\u1eafng nghe kh\u00e1ch h\u00e0ng sao cho \u0111\u00fang c\u00e1ch?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u1eebng v\u1ed9i v\u00e0ng ph\u1ea3n b\u00e1c khi kh\u00e1ch h\u00e0ng ch\u00ea s\u1ea3n ph\u1ea9m \u0111\u1eaft ho\u1eb7c ch\u01b0a c\u00f3 nhu c\u1ea7u. Quy t\u1eafc v\u00e0ng trong k\u1ef9 n\u0103ng telesale l\u00e0: &#8220;L\u1eafng nghe \u2013 \u0110\u1ed3ng c\u1ea3m \u2013 Gi\u1ea3i th\u00edch&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y l\u1eafng nghe \u0111\u1ec3 hi\u1ec3u th\u1ef1c s\u1ef1 n\u1ed7i \u0111au c\u1ee7a h\u1ecd l\u00e0 g\u00ec. \u0110\u00f4i khi kh\u00e1ch h\u00e0ng n\u00f3i &#8220;b\u1eadn&#8221; ch\u1ec9 v\u00ec b\u1ea1n ch\u01b0a t\u1ea1o \u0111\u1ee7 s\u1ef1 t\u00f2 m\u00f2 trong 10 gi\u00e2y \u0111\u1ea7u ti\u00ean. Khi b\u1ea1n l\u1eafng nghe ch\u00e2n th\u00e0nh, kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c t\u00f4n tr\u1ecdng v\u00e0 d\u1ec5 d\u00e0ng m\u1edf l\u00f2ng h\u01a1n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dat_cau_hoi_goi_mo_de_dan_dat_khach_hang_nhu_the_nao\"><\/span><strong>\u0110\u1eb7t c\u00e2u h\u1ecfi g\u1ee3i m\u1edf \u0111\u1ec3 d\u1eabn d\u1eaft kh\u00e1ch h\u00e0ng nh\u01b0 th\u1ebf n\u00e0o?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Thay v\u00ec h\u1ecfi nh\u1eefng c\u00e2u &#8220;C\u00f3\/Kh\u00f4ng&#8221;, h\u00e3y s\u1eed d\u1ee5ng c\u00e1c c\u00e2u h\u1ecfi m\u1edf nh\u01b0: &#8220;Anh\/Ch\u1ecb \u0111ang g\u1eb7p kh\u00f3 kh\u0103n g\u00ec trong vi\u1ec7c qu\u1ea3n l\u00fd t\u00e0i ch\u00ednh?&#8221; hay &#8220;Anh\/Ch\u1ecb mong \u0111\u1ee3i \u0111i\u1ec1u g\u00ec nh\u1ea5t \u1edf m\u1ed9t s\u1ea3n ph\u1ea9m ch\u0103m s\u00f3c da?&#8221;.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng telesale n\u00e0y gi\u00fap kh\u00e1ch h\u00e0ng t\u1ef1 n\u00f3i ra nhu c\u1ea7u c\u1ee7a m\u00ecnh. T\u1eeb \u0111\u00f3, b\u1ea1n ch\u1ec9 c\u1ea7n \u0111\u01b0a s\u1ea3n ph\u1ea9m v\u00e0o nh\u01b0 m\u1ed9t &#8220;v\u1ecb c\u1ee9u tinh&#8221; cho v\u1ea5n \u0111\u1ec1 h\u1ecd \u0111ang g\u1eb7p ph\u1ea3i. D\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u tin \u0111\u0103ng t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t, c\u00e1c \u1ee9ng vi\u00ean bi\u1ebft c\u00e1ch t\u01b0\u01a1ng t\u00e1c hai chi\u1ec1u th\u01b0\u1eddng c\u00f3 thu nh\u1eadp hoa h\u1ed3ng cao g\u1ea5p \u0111\u00f4i so v\u1edbi nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 n\u00f3i m\u1ed9t chi\u1ec1u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>[Kh\u00e1m ph\u00e1 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m Nh\u00e2n vi\u00ean Kinh doanh t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t]<\/strong><\/p>\n\n\n<div class=\"list_onchotot_wrapper\">\n            <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-10-tp-ho-chi-minh\/133307745.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/drCwr7UFIlu8nJTfelScPGpR1jVT9rRTy89EE7lz0rE\/preset:listing\/plain\/d8677446511b75a168ac6ea52ce06a20-2991304330958444863.jpg\" alt=\"NH\u00c2N VI\u00caN KINH DOANH-THU NH\u1eacP 30-50TR T\u1ea0I QU\u1eacN 10\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-10-tp-ho-chi-minh\/133307745.htm\" target=\"_blank\">\n                                NH\u00c2N VI\u00caN KINH DOANH-THU NH\u1eacP 30-50TR T\u1ea0I QU\u1eacN 10                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 50 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">8 ph\u00fat tr\u01b0\u1edbc Qu\u1eadn 10<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-tan-binh-tp-ho-chi-minh\/133293564.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/2ZQ9jcKt3LwisLa0ZThqMDvuXmht6CXlzl2z0aaezeQ\/preset:listing\/plain\/1be14dc8598095bcf53a6844871cfe05-2991181421292740985.jpg\" alt=\"Tuy\u1ec3n 5 NV VP bi\u1ebft ti\u1ebfng Anh - T\u00e2n B\u00ecnh\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-tan-binh-tp-ho-chi-minh\/133293564.htm\" target=\"_blank\">\n                                Tuy\u1ec3n 5 NV VP bi\u1ebft ti\u1ebfng Anh &#8211; T\u00e2n B\u00ecnh                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 10 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">27 ph\u00fat tr\u01b0\u1edbc Qu\u1eadn T\u00e2n B\u00ecnh<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133130581.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/xHbfBTE7rFLw2lM_5e57M4mrQr8IvLOZHD4xZxKw5Tc\/preset:listing\/plain\/2d5ea0dd473acb1f5f64561e7c0f6072-2989924552840839170.jpg\" alt=\"Nh\u00e2n Vi\u00ean Kinh Doanh Th\u1ecb Tr\u01b0\u1eddng\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133130581.htm\" target=\"_blank\">\n                                Nh\u00e2n Vi\u00ean Kinh Doanh Th\u1ecb Tr\u01b0\u1eddng                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 30 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">30 ph\u00fat tr\u01b0\u1edbc Qu\u1eadn 7<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133153376.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/ORhcBiftXCjAhvr-U0fZaHLO9d3pIIrSd6Z0nlLDexU\/preset:listing\/plain\/b1430d37c551fc7b572393f85e8c3c33-2990086601391827569.jpg\" alt=\"TUY\u1ec2N NH\u00c2N VI\u00caN PART TIME SALE C\u0102N H\u1ed8 \/ PH\u00d2NG TR\u1ecc\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-7-tp-ho-chi-minh\/133153376.htm\" target=\"_blank\">\n                                TUY\u1ec2N NH\u00c2N VI\u00caN PART TIME SALE C\u0102N H\u1ed8 \/ PH\u00d2NG TR\u1ecc                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 20 tri\u1ec7u (l\u01b0\u01a1ng kho\u00e1n)<\/div>\n                        <div class=\"more_info cl-gray\">30 ph\u00fat tr\u01b0\u1edbc Qu\u1eadn 7<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-thanh-xuan-ha-noi\/133131369.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/Yen2gfCak6x1R_0QxAy_KxbDB_jKtKJ25dnw7HhwL-k\/preset:listing\/plain\/d754df4bb9643a2d5115f02407ddf4b2-2989928940572311554.jpg\" alt=\"Tr\u01b0\u1edfng nh\u00f3m Kinh Doanh - PT Th\u1ecb Tr\u01b0\u1eddng K\u00eanh MT\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-quan-thanh-xuan-ha-noi\/133131369.htm\" target=\"_blank\">\n                                Tr\u01b0\u1edfng nh\u00f3m Kinh Doanh &#8211; PT Th\u1ecb Tr\u01b0\u1eddng K\u00eanh MT                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 35 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">50 ph\u00fat tr\u01b0\u1edbc Qu\u1eadn Thanh Xu\u00e2n<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <div class=\"chotot_view_more\">\n        <a href=\"\/\" target=\"_blank\">\n        Xem nhi\u1ec1u h\u01a1n t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t        <\/a>\n    <\/div>\n    \n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tai_sao_kien_thuc_san_pham_lai_la_%E2%80%9Cxuong_song%E2%80%9D_cua_ky_nang_telesale\"><\/span><strong>T\u1ea1i sao ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m l\u1ea1i l\u00e0 &#8220;x\u01b0\u01a1ng s\u1ed1ng&#8221; c\u1ee7a k\u1ef9 n\u0103ng telesale?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea1n kh\u00f4ng th\u1ec3 thuy\u1ebft ph\u1ee5c ai \u0111\u00f3 mua m\u1ed9t th\u1ee9 m\u00e0 ch\u00ednh b\u1ea1n c\u0169ng kh\u00f4ng hi\u1ec3u r\u00f5. Ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m ch\u00ednh l\u00e0 ngu\u1ed3n g\u1ed1c c\u1ee7a s\u1ef1 t\u1ef1 tin.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Hieu_ve_tinh_nang_va_loi_ich_khac_nhau_ra_sao\"><\/span><strong>Hi\u1ec3u v\u1ec1 t\u00ednh n\u0103ng v\u00e0 l\u1ee3i \u00edch kh\u00e1c nhau ra sao?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng kh\u00f4ng mua t\u00ednh n\u0103ng, h\u1ecd mua l\u1ee3i \u00edch. V\u00ed d\u1ee5, n\u1ebfu b\u1ea1n b\u00e1n m\u1ed9t kh\u00f3a h\u1ecdc ti\u1ebfng Anh, \u0111\u1eebng ch\u1ec9 n\u00f3i v\u1ec1 &#8220;gi\u00e1o tr\u00ecnh qu\u1ed1c t\u1ebf&#8221; (t\u00ednh n\u0103ng), h\u00e3y n\u00f3i v\u1ec1 vi\u1ec7c &#8220;t\u1ef1 tin th\u0103ng ti\u1ebfn v\u00e0 t\u0103ng l\u01b0\u01a1ng&#8221; (l\u1ee3i \u00edch).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng telesale gi\u1ecfi l\u00e0 kh\u1ea3 n\u0103ng d\u1ecbch thu\u1eadt t\u1eeb th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt kh\u00f4 khan sang nh\u1eefng gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf m\u00e0 kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi b\u1ea1n ph\u1ea3i nghi\u00ean c\u1ee9u k\u1ef9 s\u1ea3n ph\u1ea9m v\u00e0 c\u1ea3 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh \u0111\u1ec3 \u0111\u01b0a ra nh\u1eefng \u0111i\u1ec3m kh\u00e1c bi\u1ec7t \u01b0u vi\u1ec7t.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-1024x683.png\" alt=\"Hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m gi\u00fap nh\u00e2n vi\u00ean telesale t\u1ef1 tin x\u1eed l\u00fd m\u1ecdi th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng\" class=\"wp-image-64674\" srcset=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-1024x683.png 1024w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-500x333.png 500w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-768x512.png 768w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-150x100.png 150w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4-450x300.png 450w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/9455fa8e-tls-4.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Hi\u1ec3u r\u00f5 s\u1ea3n ph\u1ea9m gi\u00fap nh\u00e2n vi\u00ean telesale t\u1ef1 tin x\u1eed l\u00fd m\u1ecdi th\u1eafc m\u1eafc c\u1ee7a kh\u00e1ch h\u00e0ng<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Nghien_cuu_khach_hang_truoc_cuoc_goi_co_can_thiet\"><\/span><strong>Nghi\u00ean c\u1ee9u kh\u00e1ch h\u00e0ng tr\u01b0\u1edbc cu\u1ed9c g\u1ecdi c\u00f3 c\u1ea7n thi\u1ebft?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu b\u1ea1n c\u00f3 danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (Data), h\u00e3y d\u00e0nh \u00edt ph\u00fat \u0111\u1ec3 ph\u00e2n t\u00edch h\u1ecd l\u00e0 ai. Vi\u1ec7c g\u1ecdi t\u00ean kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean v\u00e0 nh\u1eafc \u0111\u1ebfn m\u1ed9t v\u1ea5n \u0111\u1ec1 li\u00ean quan \u0111\u1ebfn l\u0129nh v\u1ef1c c\u1ee7a h\u1ecd s\u1ebd gi\u00fap t\u1ef7 l\u1ec7 k\u1ebft n\u1ed1i th\u00e0nh c\u00f4ng t\u0103ng v\u1ecdt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng telesale hi\u1ec7n \u0111\u1ea1i \u0111\u1ec1 cao t\u00ednh c\u00e1 nh\u00e2n h\u00f3a. \u0110\u1eebng \u0111\u00e1nh \u0111\u1ed3ng t\u1ea5t c\u1ea3 kh\u00e1ch h\u00e0ng v\u00e0o m\u1ed9t khu\u00f4n m\u1eabu duy nh\u1ea5t. M\u1ed7i cu\u1ed9c g\u1ecdi n\u00ean l\u00e0 m\u1ed9t tr\u1ea3i nghi\u1ec7m ri\u00eang bi\u1ec7t d\u00e0nh cho t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lam_the_nao_de_duy_tri_nang_luong_va_su_kien_tri_trong_nghe_telesale\"><\/span><strong>L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 duy tr\u00ec n\u0103ng l\u01b0\u1ee3ng v\u00e0 s\u1ef1 ki\u00ean tr\u00ec trong ngh\u1ec1 telesale?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ngh\u1ec1 telesale \u0111\u00f2i h\u1ecfi m\u1ed9t tinh th\u1ea7n &#8220;th\u00e9p&#8221; v\u00e0 kh\u1ea3 n\u0103ng qu\u1ea3n l\u00fd c\u1ea3m x\u00fac c\u1ef1c k\u1ef3 t\u1ed1t.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cach_vuot_qua_ap_luc_bi_tu_choi_lien_tuc_la_gi\"><\/span><strong>C\u00e1ch v\u01b0\u1ee3t qua \u00e1p l\u1ef1c b\u1ecb t\u1eeb ch\u1ed1i li\u00ean t\u1ee5c l\u00e0 g\u00ec?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y coi m\u1ed7i l\u1eddi t\u1eeb ch\u1ed1i l\u00e0 m\u1ed9t b\u01b0\u1edbc ti\u1ebfn g\u1ea7n h\u01a1n \u0111\u1ebfn m\u1ed9t l\u1eddi \u0111\u1ed3ng \u00fd. Trong k\u1ef9 n\u0103ng telesale, t\u00e2m l\u00fd v\u1eefng v\u00e0ng chi\u1ebfm \u0111\u1ebfn 50% th\u00e0nh c\u00f4ng. B\u1ea1n c\u1ea7n bi\u1ebft c\u00e1ch t\u1ef1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho b\u1ea3n th\u00e2n, kh\u00f4ng \u0111\u1ec3 c\u1ea3m x\u00fac ti\u00eau c\u1ef1c t\u1eeb cu\u1ed9c g\u1ecdi tr\u01b0\u1edbc \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn cu\u1ed9c g\u1ecdi sau.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nhi\u1ec1u ng\u01b0\u1eddi b\u1ecf cu\u1ed9c sau 10 cu\u1ed9c g\u1ecdi b\u1ecb t\u1eeb ch\u1ed1i, nh\u01b0ng ng\u01b0\u1eddi th\u00e0nh c\u00f4ng l\u00e0 ng\u01b0\u1eddi v\u1eabn gi\u1eef \u0111\u01b0\u1ee3c gi\u1ecdng \u0111i\u1ec7u nhi\u1ec7t huy\u1ebft \u1edf cu\u1ed9c g\u1ecdi th\u1ee9 100. S\u1ef1 ki\u00ean tr\u00ec ch\u00ednh l\u00e0 ph\u1ea9m ch\u1ea5t qu\u00fd gi\u00e1 nh\u1ea5t c\u1ee7a m\u1ed9t &#8220;chi\u1ebfn th\u1ea7n&#8221; telesale.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-1024x683.png\" alt=\"M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u0103ng \u0111\u1ed9ng gi\u00fap nh\u00e2n vi\u00ean duy tr\u00ec n\u0103ng l\u01b0\u1ee3ng t\u00edch c\u1ef1c\" class=\"wp-image-64675\" srcset=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-1024x683.png 1024w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-500x333.png 500w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-768x512.png 768w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-150x100.png 150w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5-450x300.png 450w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/da0cbd0f-tls-5.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">M\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u0103ng \u0111\u1ed9ng gi\u00fap nh\u00e2n vi\u00ean duy tr\u00ec n\u0103ng l\u01b0\u1ee3ng t\u00edch c\u1ef1c<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quan_ly_thoi_gian_va_hieu_suat_cuoc_goi_nhu_the_nao\"><\/span><strong>Qu\u1ea3n l\u00fd th\u1eddi gian v\u00e0 hi\u1ec7u su\u1ea5t cu\u1ed9c g\u1ecdi nh\u01b0 th\u1ebf n\u00e0o?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">K\u1ef9 n\u0103ng telesale c\u0169ng bao g\u1ed3m vi\u1ec7c b\u1ea1n bi\u1ebft khi n\u00e0o l\u00e0 &#8220;gi\u1edd v\u00e0ng&#8221; \u0111\u1ec3 g\u1ecdi \u0111i\u1ec7n. V\u00ed d\u1ee5, g\u1ecdi cho d\u00e2n v\u0103n ph\u00f2ng v\u00e0o l\u00fac 9h s\u00e1ng ho\u1eb7c 2h chi\u1ec1u th\u01b0\u1eddng \u0111\u1ea1t hi\u1ec7u qu\u1ea3 cao h\u01a1n gi\u1edd ngh\u1ec9 tr\u01b0a.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3 \u0111\u1ec3 ghi ch\u00fa l\u1ea1i tr\u1ea1ng th\u00e1i kh\u00e1ch h\u00e0ng:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng: C\u1ea7n g\u1ecdi l\u1ea1i ngay.<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng ch\u01b0a c\u00f3 nhu c\u1ea7u: S\u1eafp x\u1ebfp g\u1ecdi l\u1ea1i sau 3-6 th\u00e1ng.<\/li>\n\n\n\n<li>Kh\u00e1ch h\u00e0ng t\u1eeb ch\u1ed1i th\u1eb3ng: Lo\u1ea1i b\u1ecf kh\u1ecfi danh s\u00e1ch \u0111\u1ec3 tr\u00e1nh m\u1ea5t th\u1eddi gian.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>[Kh\u00e1m ph\u00e1 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m B\u00e1n h\u00e0ng \/ T\u01b0 v\u1ea5n t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t]<\/strong><\/p>\n\n\n<div class=\"list_onchotot_wrapper\">\n            <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-di-an-binh-duong\/123877677.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/VRa-kp_as4wdSuFoohd0EW_7rcTbdTERc19z2x30GMA\/preset:listing\/plain\/924f49176238e4eaaade4e761aa51878-2922742190685760609.jpg\" alt=\"Nh\u00e2n Vi\u00ean Si\u00eau Th\u1ecb B\u00ecnh D\u01b0\u01a1ng\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" 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                   <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-ha-long-quang-ninh\/133124817.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/FrQ0eYV9xgtiEJLg78HTPXf_d85fzPLnAzmZ5lJQ5oI\/preset:listing\/plain\/0103342d4b2cde27d729db31b6c3cd88-2989896804200480770.jpg\" alt=\"[QU\u1ea2NG NINH] TUY\u1ec2N D\u1ee4NG NVBH TH\u1eca TR\u01af\u1edcNG PEPSI\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-ha-long-quang-ninh\/133124817.htm\" target=\"_blank\">\n                                [QU\u1ea2NG NINH] TUY\u1ec2N D\u1ee4NG NVBH TH\u1eca TR\u01af\u1edcNG PEPSI                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 18 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">1 gi\u1edd tr\u01b0\u1edbc Th\u00e0nh ph\u1ed1 H\u1ea1 Long<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-thu-duc-tp-ho-chi-minh\/119099127.htm\" target=\"_blank\">\n           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                  <div class=\"more_info cl-gray\">1 gi\u1edd tr\u01b0\u1edbc Th\u00e0nh ph\u1ed1 Th\u1ee7 \u0110\u1ee9c<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n                <div class=\"list_onchotot_item\">\n                <div class=\"row\">\n                    <div class=\"col-md-3\">\n                        <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-thu-duc-tp-ho-chi-minh\/121602167.htm\" target=\"_blank\">\n                            <img decoding=\"async\" src=\"https:\/\/cdn.chotot.com\/BqffrMikC-1YryeEzuChw0pM8kODSopmoK6zTNWqQ-0\/preset:listing\/plain\/1d35507cebfe3a08b577a5b9321cbe61-2972765413877983762.jpg\" alt=\"Nh\u00e2n Vi\u00ean Si\u00eau Th\u1ecb - To\u00e0n Qu\u1eadn 2\">\n                        <\/a>\n                    <\/div>\n                    <div class=\"col-md-9\">\n                        <div class=\"ads_title\">\n                         <a data-gtm-event=\"blog_vertical\" data-ga-action=\"click_entry_point\" data-ga-label=\"ads\" href=\"\/viec-lam-thanh-pho-thu-duc-tp-ho-chi-minh\/121602167.htm\" target=\"_blank\">\n                                Nh\u00e2n Vi\u00ean Si\u00eau Th\u1ecb &#8211; To\u00e0n Qu\u1eadn 2                         <\/a>\n                        <\/div>\n                        <!--  -->\n                        <div class=\"cl-gray ad_date\"><\/div>\n                        <div class=\"price\">\u0110\u1ebfn 12 tri\u1ec7u\/th\u00e1ng<\/div>\n                        <div class=\"more_info cl-gray\">2 gi\u1edd tr\u01b0\u1edbc Th\u00e0nh ph\u1ed1 Th\u1ee7 \u0110\u1ee9c<\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <div class=\"chotot_view_more\">\n        <a href=\"\/\" target=\"_blank\">\n        Xem nhi\u1ec1u h\u01a1n t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t        <\/a>\n    <\/div>\n    \n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lo_trinh_ren_luyen_ky_nang_telesale_cho_nguoi_moi_bat_dau_ra_sao\"><\/span><strong>L\u1ed9 tr\u00ecnh r\u00e8n luy\u1ec7n k\u1ef9 n\u0103ng telesale cho ng\u01b0\u1eddi m\u1edbi b\u1eaft \u0111\u1ea7u ra sao?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t &#8220;t\u00e2n binh&#8221;, \u0111\u1eebng qu\u00e1 lo l\u1eafng. K\u1ef9 n\u0103ng telesale ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 h\u1ecdc h\u1ecfi v\u00e0 r\u00e8n luy\u1ec7n \u0111\u01b0\u1ee3c th\u00f4ng qua c\u00e1c b\u01b0\u1edbc sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>B\u01b0\u1edbc 1: H\u1ecdc thu\u1ed9c l\u00f2ng ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m.<\/strong> \u0110\u00e2y l\u00e0 b\u01b0\u1edbc n\u1ec1n t\u1ea3ng kh\u00f4ng th\u1ec3 b\u1ecf qua.<\/li>\n\n\n\n<li><strong>B\u01b0\u1edbc 2: Luy\u1ec7n n\u00f3i tr\u01b0\u1edbc g\u01b0\u01a1ng ho\u1eb7c ghi \u00e2m l\u1ea1i gi\u1ecdng n\u00f3i.<\/strong> H\u00e3y t\u1ef1 nghe l\u1ea1i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh \u00e2m \u0111i\u1ec7u c\u1ee7a m\u00ecnh cho \u0111\u1ebfn khi c\u1ea3m th\u1ea5y thuy\u1ebft ph\u1ee5c.<\/li>\n\n\n\n<li><strong>B\u01b0\u1edbc 3: Th\u1ef1c h\u00e0nh \u0111\u00f3ng vai (Role-play).<\/strong> H\u00e3y nh\u1edd \u0111\u1ed3ng nghi\u1ec7p ho\u1eb7c ng\u01b0\u1eddi th\u00e2n \u0111\u00f3ng gi\u1ea3 kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh \u0111\u1ec3 t\u1eadp ph\u1ea3n x\u1ea1.<\/li>\n\n\n\n<li><strong>B\u01b0\u1edbc 4: B\u1eaft \u0111\u1ea7u v\u1edbi nh\u1eefng cu\u1ed9c g\u1ecdi th\u1eadt.<\/strong> \u0110\u1eebng s\u1ee3 sai, m\u1ed7i sai l\u1ea7m l\u00e0 m\u1ed9t b\u00e0i h\u1ecdc kinh nghi\u1ec7m qu\u00fd b\u00e1u.<\/li>\n\n\n\n<li><strong>B\u01b0\u1edbc 5: \u0110\u00e1nh gi\u00e1 v\u00e0 \u0111i\u1ec1u ch\u1ec9nh.<\/strong> Cu\u1ed1i m\u1ed7i ng\u00e0y, h\u00e3y xem l\u1ea1i m\u00ecnh \u0111\u00e3 l\u00e0m t\u1ed1t \u0111i\u1ec1u g\u00ec v\u00e0 \u0111i\u1ec1u g\u00ec c\u1ea7n c\u1ea3i thi\u1ec7n \u1edf k\u1ecbch b\u1ea3n.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">D\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u tin \u0111\u0103ng t\u1ea1i Vi\u1ec7c L\u00e0m T\u1ed1t, c\u00e1c c\u00f4ng ty th\u01b0\u1eddng c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o k\u1ef9 n\u0103ng telesale b\u00e0i b\u1ea3n trong 1-2 tu\u1ea7n \u0111\u1ea7u cho nh\u00e2n vi\u00ean m\u1edbi. V\u00ec v\u1eady, \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 tinh th\u1ea7n ham h\u1ecdc h\u1ecfi c\u1ee7a b\u1ea1n.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-1024x683.png\" alt=\"H\u1ecdc t\u1eadp v\u00e0 r\u00e8n luy\u1ec7n li\u00ean t\u1ee5c l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 tr\u1edf th\u00e0nh chuy\u00ean gia telesale\" class=\"wp-image-64676\" srcset=\"https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-1024x683.png 1024w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-500x333.png 500w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-768x512.png 768w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-150x100.png 150w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6-450x300.png 450w, https:\/\/static.chotot.com\/storage\/chotot-kinhnghiem\/c2c\/2026\/04\/de30b955-tls-6.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">H\u1ecdc t\u1eadp v\u00e0 r\u00e8n luy\u1ec7n li\u00ean t\u1ee5c l\u00e0 ch\u00eca kh\u00f3a \u0111\u1ec3 tr\u1edf th\u00e0nh chuy\u00ean gia telesale<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ban_da_san_sang_bung_no_doanh_so_voi_ky_nang_telesale_chuyen_nghiep_chua\"><\/span><strong>B\u1ea1n \u0111\u00e3 s\u1eb5n s\u00e0ng b\u00f9ng n\u1ed5 doanh s\u1ed1 v\u1edbi k\u1ef9 n\u0103ng telesale chuy\u00ean nghi\u1ec7p ch\u01b0a?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.vieclamtot.com\/nghe-telesales-sd6a0e\">K\u1ef9 n\u0103ng telesale <\/a><\/strong>kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t n\u0103ng khi\u1ebfu b\u1ea9m sinh m\u00e0 l\u00e0 k\u1ebft qu\u1ea3 c\u1ee7a qu\u00e1 tr\u00ecnh r\u00e8n luy\u1ec7n b\u1ec1n b\u1ec9 v\u00e0 t\u01b0 duy c\u1ea7u ti\u1ebfn. Hi\u1ec3u r\u00f5 k\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 n\u1eafm v\u1eefng c\u00e1c k\u1ef9 thu\u1eadt giao ti\u1ebfp s\u1ebd gi\u00fap b\u1ea1n kh\u00f4ng ch\u1ec9 b\u00e1n \u0111\u01b0\u1ee3c h\u00e0ng m\u00e0 c\u00f2n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c s\u1ef1 nghi\u1ec7p v\u1eefng ch\u1eafc.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.vieclamtot.com\/viec-lam-telesales-sdjt28\">Ngh\u1ec1 telesale<\/a><\/strong> c\u00f3 th\u1ec3 mang l\u1ea1i thu nh\u1eadp kh\u00f4ng gi\u1edbi h\u1ea1n n\u1ebfu b\u1ea1n th\u1ef1c s\u1ef1 l\u00e0m ch\u1ee7 \u0111\u01b0\u1ee3c n\u00f3. \u0110\u1eebng \u0111\u1ec3 n\u1ed7i s\u1ee3 h\u00e3i ng\u0103n c\u1ea3n b\u1ea1n b\u01b0\u1edbc t\u1edbi th\u00e0nh c\u00f4ng. M\u1ed7i cu\u1ed9c g\u1ecdi l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i m\u1edbi, m\u1ed9t th\u1eed th\u00e1ch m\u1edbi \u0111\u1ec3 b\u1ea1n kh\u1eb3ng \u0111\u1ecbnh b\u1ea3n th\u00e2n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H\u00e3y b\u1eaft \u0111\u1ea7u h\u00e0nh tr\u00ecnh chinh ph\u1ee5c kh\u00e1ch h\u00e0ng ngay h\u00f4m nay b\u1eb1ng c\u00e1ch t\u00ecm ki\u1ebfm nh\u1eefng v\u1ecb tr\u00ed tuy\u1ec3n d\u1ee5ng ph\u00f9 h\u1ee3p. Truy c\u1eadp <a href=\"https:\/\/www.vieclamtot.com\/viec-lam\"><strong>Vi\u1ec7c L\u00e0m T\u1ed1t<\/strong><\/a> \u0111\u1ec3 c\u1eadp nh\u1eadt h\u00e0ng ng\u00e0n tin tuy\u1ec3n d\u1ee5ng telesale v\u1edbi m\u1ee9c l\u01b0\u01a1ng v\u00e0 ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 h\u1ea5p d\u1eabn. C\u01a1 h\u1ed9i tuy\u1ec7t v\u1eddi \u0111ang ch\u1edd \u0111\u00f3n b\u1ea1n t\u1ea1i <strong>Vi\u1ec7c L\u00e0m T\u1ed1t<\/strong>, h\u00e3y t\u1ef1 tin t\u1ecfa s\u00e1ng v\u1edbi k\u1ef9 n\u0103ng c\u1ee7a m\u00ecnh!<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-color has-background has-link-color has-large-font-size has-text-align-center has-custom-font-size wp-element-button\" href=\"https:\/\/www.vieclamtot.com\/viec-lam\" style=\"border-style:none;border-width:0px;border-top-left-radius:12px;border-top-right-radius:12px;border-bottom-left-radius:12px;border-bottom-right-radius:12px;color:#075ce3;background-color:#fce000;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\"><strong>\u1ee8ng TUY\u1ec2N ngaY h\u00f4m nay!<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">&#8212;&#8212;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>B\u00e0i vi\u1ebft t\u01b0 v\u1ea5n n\u00e0y \u0111\u01b0\u1ee3c bi\u00ean so\u1ea1n nh\u1eb1m m\u1ee5c \u0111\u00edch cung c\u1ea5p ki\u1ebfn th\u1ee9c v\u00e0 kinh nghi\u1ec7m h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi lao \u0111\u1ed9ng d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn c\u00e1c c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m. M\u1ecdi s\u1ed1 li\u1ec7u, m\u1ee9c l\u01b0\u01a1ng ho\u1eb7c m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c n\u00eau trong b\u00e0i vi\u1ebft \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u1ea5y t\u1eeb s\u1ed1 li\u1ec7u tin \u0111\u0103ng tuy\u1ec3n d\u1ee5ng tr\u00ean h\u1ec7 th\u1ed1ng Vi\u1ec7c L\u00e0m T\u1ed1t v\u00e0 ch\u1ec9 mang t\u00ednh tham kh\u1ea3o t\u1ea1i th\u1eddi \u0111i\u1ec3m xu\u1ea5t b\u1ea3n. V\u00ec \u0111\u1eb7c th\u00f9 th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng lu\u00f4n thay \u0111\u1ed5i, th\u00f4ng tin c\u00f3 th\u1ec3 kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p v\u1edbi ho\u00e0n c\u1ea3nh th\u1ef1c t\u1ebf c\u1ee7a b\u1ea1n t\u1ea1i m\u1ed9t th\u1eddi \u0111i\u1ec3m kh\u00e1c. C\u00e1c n\u1ed9i dung \u0111\u01b0\u1ee3c cung c\u1ea5p kh\u00f4ng thay th\u1ebf cho c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh ho\u1eb7c l\u1eddi khuy\u00ean chuy\u00ean m\u00f4n t\u1eeb c\u00e1c chuy\u00ean gia \u0111\u00e0o t\u1ea1o v\u00e0 t\u01b0 v\u1ea5n ngh\u1ec1 nghi\u1ec7p. Vi\u1ec7c L\u00e0m T\u1ed1t kh\u00f4ng b\u1ea3o \u0111\u1ea3m t\u00ednh ho\u00e0n thi\u1ec7n tuy\u1ec7t \u0111\u1ed1i c\u1ee7a th\u00f4ng tin v\u00e0 kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 k\u1ebft qu\u1ea3 n\u00e0o ph\u00e1t sinh t\u1eeb vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c n\u1ed9i dung n\u00e0y v\u00e0o ho\u00e0n c\u1ea3nh c\u00e1 nh\u00e2n c\u1ee7a b\u1ea1n. Ch\u00fac b\u1ea1n s\u1edbm t\u00ecm \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c \u01b0ng \u00fd th\u00f4ng qua s\u1ef1 \u0111\u00e1nh gi\u00e1 v\u00e0 l\u1ef1a ch\u1ecdn k\u1ef9 l\u01b0\u1ee1ng c\u1ee7a ch\u00ednh m\u00ecnh.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 t\u1ea1i sao n\u00f3 l\u1ea1i tr\u1edf th\u00e0nh &#8220;v\u0169 kh\u00ed&#8221; s\u1ed1ng c\u00f2n c\u1ee7a m\u1ecdi nh\u00e2n vi\u00ean kinh doanh trong th\u1eddi \u0111\u1ea1i s\u1ed1? K\u1ef9 n\u0103ng telesale kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 vi\u1ec7c nh\u1ea5c m\u00e1y l\u00ean v\u00e0 g\u1ecdi \u0111i\u1ec7n, m\u00e0 l\u00e0 c\u1ea3 m\u1ed9t ngh\u1ec7 thu\u1eadt giao ti\u1ebfp, thuy\u1ebft ph\u1ee5c v\u00e0 x\u1eed l\u00fd t\u00ecnh<\/p>\n","protected":false},"author":68,"featured_media":64677,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_focuskw":"k\u1ef9 n\u0103ng telesale","_yoast_wpseo_title":"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n th\u00e0nh c\u00f4ng?","_yoast_wpseo_metadesc":"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u00f9ng n\u1ed5 doanh s\u1ed1? Kh\u00e1m ph\u00e1 ngay b\u1ed9 k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i v\u00e0 b\u00ed quy\u1ebft chinh ph\u1ee5c kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh nh\u1ea5t!","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[1403],"tags":[1904],"class_list":["post-64671","post","type-post","status-publish","format-standard","has-post-thumbnail","category-cam-nang-nganh-nghe","tag-telesales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n th\u00e0nh c\u00f4ng?<\/title>\n<meta name=\"description\" content=\"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u00f9ng n\u1ed5 doanh s\u1ed1? Kh\u00e1m ph\u00e1 ngay b\u1ed9 k\u1ef9 n\u0103ng c\u1ed1t l\u00f5i v\u00e0 b\u00ed quy\u1ebft chinh ph\u1ee5c kh\u00e1ch h\u00e0ng kh\u00f3 t\u00ednh nh\u1ea5t!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vieclamtot.com\/kinh-nghiem\/ky-nang-telesale.html\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec? L\u00e0m sao \u0111\u1ec3 ch\u1ed1t \u0111\u01a1n th\u00e0nh c\u00f4ng?\" \/>\n<meta property=\"og:description\" content=\"K\u1ef9 n\u0103ng telesale l\u00e0 g\u00ec v\u00e0 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 b\u00f9ng n\u1ed5 doanh s\u1ed1? 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